top of page

Privacy Policy

Last updated: 17/09/2026

This Privacy Policy explains how Daisy's Dog Grooming (“we”, “us” or “our”) collects, uses, stores and protects personal information when you visit or use our website.

We take the privacy of our customers and website visitors seriously and aim to handle personal information responsibly and in accordance with applicable UK data-protection legislation.


1. Who we are

Business name: Daisy's Dog Grooming
Legal entity/owner: Daisy's Dog Grooming / Abigail Ruth Anne Radford
Email: daisysdoggrooming@yahoo.com
Postal address: MK43 0FD

For data-protection purposes, Daisy's Dog Grooming is the organisation responsible for deciding how and why your personal information is processed.


2. Information we may collect

Depending on how you interact with our website and business, we may collect information such as:

  • Your name and contact details.

  • Your email address and telephone number.

  • Information you provide when making an enquiry or booking.

  • Details contained in messages or other communications you send to us.

  • Information about how you use our website.

  • Technical information relating to the device and browser you use to access our website.

  • Any other information you voluntarily provide to us.

We only collect information that is relevant to the purposes for which we need it.


3. How we use your information

We may use personal information to:

  • Respond to enquiries and messages.

  • Arrange and manage appointments or bookings.

  • Provide the services you have requested.

  • Communicate with you about your booking or enquiry.

  • Maintain appropriate business and customer records.

  • Operate, maintain and improve our website.

  • Protect our website and business against security threats or misuse.

  • Comply with legal, regulatory or accounting obligations.

  • Send marketing communications where we have a lawful basis to do so.

We will not use your information for unrelated purposes unless the law allows us to do so or we explain the new purpose to you where required.


4. Our lawful basis for using your information

Data-protection law requires us to have a lawful reason for processing personal information.

Depending on the circumstances, this may include:

Contract: Where processing your information is necessary to provide a service you have requested or to take steps at your request before providing that service.

Legitimate interests: Where using information is reasonably necessary for operating and managing our business, communicating with customers, maintaining records, improving our services or protecting our website.

Consent: Where we have asked you to give permission for a particular use of your information, such as certain types of marketing.

Legal obligation: Where we are required to process or retain information to comply with the law.


5. Information you choose to provide

You may provide personal information when you:

  • Complete a form on our website.

  • Contact us by email, telephone or another communication method.

  • Make or request a booking.

  • Communicate with us through social-media platforms.

  • Otherwise provide information directly to our business.

Please only provide information that is necessary and relevant to your enquiry or the service you are requesting.


6. Information collected automatically

When you visit our website, certain technical information may be collected automatically. Depending on the technology used on our website, this could include information such as your IP address, browser type, device information, pages visited and general information about how you navigate the site.

We may use cookies and similar technologies for purposes such as website functionality, security, analytics and, where applicable, advertising.

More information about cookies can be found in our [COOKIE POLICY / COOKIE NOTICE].


7. Marketing

If we send you marketing communications, we will do so only where we have an appropriate lawful basis to do so.

You can ask us to stop sending marketing communications at any time. You can also use any unsubscribe option provided in a marketing message.


8. Who we may share information with

We may disclose personal information where necessary to organisations or individuals who help us operate our business. Depending on the services we use, these may include:

  • Website hosting and technical-support providers.

  • Booking or appointment-management providers.

  • Payment-service providers.

  • Accountants, insurers, lawyers or other professional advisers.

  • Analytics or advertising providers.

  • Government, regulatory or law-enforcement authorities where disclosure is legally required.

  • A purchaser or successor of all or part of our business where this is necessary as part of a legitimate business transaction.

Where we use third parties to process information on our behalf, we expect them to handle that information securely and in accordance with applicable data-protection requirements.


9. How long we keep your information

We keep personal information only for as long as we reasonably need it for the purpose for which it was collected, including where necessary to meet legal, accounting, insurance or other regulatory requirements.

The exact retention period can vary depending on the type of information and why we need to retain it.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.


10. Keeping your information secure

We take reasonable technical and organisational precautions to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.


11. Transfers outside the UK

Some of the organisations or services we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data-protection requirements and that suitable safeguards are in place where required.


12. Your data-protection rights

Depending on the circumstances, you may have rights concerning the personal information we hold about you. These can include the right to:

  • Ask for access to your personal information.

  • Request that inaccurate information is corrected.

  • Ask for information to be deleted where there is no lawful reason for us to keep it.

  • Ask us to restrict how we use your information in certain circumstances.

  • Object to particular types of processing.

  • Request the transfer of certain information to you or another organisation where the relevant legal requirements are met.

  • Withdraw consent where we are relying on your consent to process your information.

To exercise a relevant right, please contact us using the details provided in this policy.

We may need to request additional information to verify your identity before dealing with a request.


13. Complaints

If you have concerns about the way we have handled your personal information, please contact us first using the details in this policy so that we have an opportunity to investigate the matter.

You also have the right to raise a concern with the UK's data-protection regulator, the Information Commissioner's Office (ICO).

Further information about the ICO and making a data-protection complaint is available from the ICO's website.


14. Third-party websites

Our website may contain links to websites, applications or services operated by other organisations.

If you follow one of these links, that organisation's own privacy policy will apply. We are not responsible for the privacy practices or content of third-party websites.


15. Children's information

Our services and website are not intended to collect personal information from children unless this is necessary and appropriate in the circumstances.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can consider the matter and take appropriate action.


16. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.

The latest version will be published on this page, together with the date it was last updated.


17. Contact us

If you have questions about this Privacy Policy or would like to exercise your data-protection rights, please contact:

Daisy's Dog Grooming
Abigail Ruthe Anne Radford / Daisy's Dog Grooming
Email: daisysdoggrooming@yahoo.com
Address: Howes Drive, Marston Moretaine Mk43 0FD
Website: Through the enquiry page

bottom of page